Disability Policies and Guidelines: Grievances
William Jewell College is committed to ensuring that educational opportunities, programs, and services offered by the College are available and accessible to all individuals.
If an individual is dissatisfied with the accommodations he/she is receiving at William Jewell College, he/she should contact the 504 and Compliance Coordinator as soon as possible. The 504 and Compliance Coordinator will work with all parties involved to resolve the issue. If the complainant is still dissatisfied, the complainant may appeal in writing to the Dean of Students (if a student) or the Office of Human Resources (if an employee). The written appeal must include the complainant’s name, reason for the appeal, evidence to support the appeal, and requested action. Appeals will be considered when based on the following criteria. (1) Failure of the 504 Coordinator, disability services team member, or faculty member to adequately provide granted accommodations. (2) Bias or discriminatory action directly related to the individual’s accommodations. The Dean of Students or the Office of Human Resources will respond to the letter within 15 days of receipt.
If an individual would like to appeal the decision of the disability services team regarding the granting or denial of accommodations, he/she must appeal in writing to the Dean of Students or the Office of Human Resources within 10 days of receiving his/her Statement of Accommodations. The appeal must include the individual’s name, reason for appeal, evidence to support the appeal, and requested action. Appeals will be considered when based on the following criteria. (1) The denial of accommodations was contrary to the substantial weight of the medical information presented. (2) There is a substantial likelihood that newly discovered information, not available at the time of the intake and evaluation, would result in a different decision. (3) Bias or discrimination on part of the 504 Coordinator or a member of the disability services team influenced the granting or denial of accommodations. The Dean of Students or the Office of Human Resources will respond to the letter within 15 days of receipt.
Click here for the Title IX Anti-Harrassment Policies and Grievance Procedures.
Individuals are encouraged to attempt to resolve grievances internally; however, they also have the right to file a complaint at any time with the U.S. Department of Education Office of Civil Rights.