Accessibility Services Grievance Policy


Effective: 6/25/15
Updated:  10/14/20
Contact: Director of Accessibility Services

William Jewell College pursues a non-discrimination policy with regards to all education programs and employment. William Jewell is committed to the full inclusion of students, faculty, and staff in the life of the Jewell Community in accordance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (including the ADA Amendments Act of 2008) and the Fair Housing Act.

Any student or employee may request an accommodation by completing the accommodation application and participating in an interactive process to determine what, if any, accommodations are reasonable and appropriate.  The accommodation application can be found at www.jewell.edu/accessibilityservices.

Individuals experiencing any difficulties with obtaining and/or using accommodations should contact the Director of Accessibility Services, Missy Henry at 816-415-7556 or accessibilityservices@william.jewell.edu. The office is located on the lowest level of the Yates-Gill Student Union, in Room T-15. She will work with all involved parties through an informal process to address the issue and bring a satisfactory resolution to it.

If an individual is not satisfied with the informal resolution, or if the concern persists, they may file a formal grievance. The formal grievance should be submitted in writing no later than 60 business days following the date of initial complaint to the Accessibility Services office. The grievance should include the individual’s name, the nature of the complaint, a description of any previous actions or resolutions regarding the complaint, and the action or resolution that the individual is seeking.

The grievance should be emailed to the ADA/504 Coordinator, Julie Dubinsky at dubinskyj@william.jewell.edu or submitted in-person to the Human Resources office on the main floor of Curry Hall.  The ADA/504 Coordinator will make every effort to resolve the grievance in a timely manner by working in consultation with the appropriate member of the President’s Cabinet (according to the organizational chart) and all involved parties.  The resolution will be provided in writing to the individual no longer than 30 days following the receipt of the written grievance. 

This grievance procedure is in place to resolve complaints specifically related to disability accommodations. Individuals who have other disability related complaints, for example  regarding harassment or adverse treatment on the basis of disability, are directed to the  College’s Anti-harassment Policy and Grievance Procedures found here: Anti-harassment Policy and Grievance Procedures.

Individuals are encouraged to attempt to resolve grievances through the College processes described above; however, they also have the right to file a complaint at any time with the U.S. Department of Education Office of Civil Rights.