Disability Services Grievance Policy


Effective: 6/25/15
Updated:  8/13/18
Contact: Director of Disability Services and Compliance

William Jewell College pursues a non-discrimination policy with regards to all education programs and employment. William Jewell is committed to the full inclusion of students, faculty, and staff in the life of the Jewell Community in accordance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (including the ADA Amendments Act of 2008) and the Fair Housing Act.

The Disability Services office provides support and resources to ensure an accessible and welcoming environment for all individuals with disabilities, including visitors and 3rd parties who use campus facilities.

If an individual with a disability should experience difficulty accessing and/or using any educational program, activity, or facility they should contact the Director of Disability Services and Compliance at 816-415-7556 or henrymr@william.jewell.edu. This staff member will work with all involved parties through an informal process to address the issue and bring a satisfactory resolution to it.  However, at times, a situation may not be resolved through informal resolution, in which case a formal grievance can be initiated. There are different avenues for filing such a grievance, as discussed below.    

Students:  If the individual with a disability is a student and the issue cannot be resolved through the informal process described above, the student should follow the formal process outlined in the General Grievance policy found here: General Grievance Policy. This involves filing a grievance with the Dean of Students. 

Employees:  If the individual with a disability is an employee and the issue cannot be resolved through the informal process described above, the employee should follow the formal process outlined in the Grievance policy found here General Grievance Policy. This involves filing a grievance with the Director of Human Resources.

Visitors and Other Third Parties:  If the individual with a disability is a visitor or 3rd party and the issue cannot be resolved through the informal process described above, the individual should reference the following policies for reporting information:

General Anti-Harassment Policy and Grievance Procedures:
> General Anti-Harassment and Grievance Procedure

Non-Discrimination and Equal Employment Opportunity Notice:
> Non-Discrimination and Equal Opportunity Notice

Intimidation, threat of retaliation, and retaliatory behavior
Any individual has the right to seek redress under these procedures and to cooperate in an investigation or otherwise participate in these procedures without intimidation, threat of retaliation or retaliatory behavior. Any such behavior, verbal or written, in response to participation in the grievance process is prohibited and may be regarded as a basis for disciplinary action.

Abuse of process, malicious complaints, or frivolous complaints
All individuals must proceed with a complaint in good faith. Abuse of process, malicious complaints, or frivolous complaints may be grounds for disciplinary action where appropriate.

Individuals are encouraged to attempt to resolve grievances through the College processes described above; however, they also have the right to file a complaint at any time with the U.S. Department of Education Office of Civil Rights (link opens in new window).