Digital and Technology Resources

You will receive a free iPad and have access to integrated technology, 3D printers, high-definition editing suites, technology workshops and more.

Access, Creativity, Collaboration

Our vision is to redefine the Jewell experience by using technology that enables access, creativity and collaboration in a 21st century higher education community.

What does this mean for you as a Jewell student?

  • With a Jewell-provided iPad and reliable wireless access anywhere on campus, your learning will not be bound by the limits of a physical campus. And you get to keep your iPad upon graduation.
  • Be part of a community where learning is among, between and led by students. We challenge the traditional instruction-based approach.
  • You have 24/7 access to the Pryor Learning Commons, with collaboration studios, editing suites, 3D printers and more.
  • Take part in professional development through workshops, and receive one-on-one assistance through our eHub.

              Technology Resources

              As part of our commitment to ensuring all students have access to current technology, each degree-seeking student receives an iPad, Apple Pencil and a keyboard/case.

              • Personal Computers and Applications
                • Apple Mac OS X – OS X 10.14 and above are supported operating systems.
                • Microsoft Windows – Windows 7, 8 and 10 are supported operating systems on campus.
                • Microsoft Office – The College currently supports Office 2016, Office 2019 and Office 365. Students are provided access to Office 365 free of charge. To gain access to the suite of Microsoft 365 applications, your Jewell Office 365 account will need to be activated.
                • Software Updates – All Windows, OS X, iOS and iPadOS devices should be configured so that Automatic Updates are turned on. Additionally, all other software such as web browsers, Java, Flash, Silverlight, and Acrobat Reader should be kept updated.
                • Anti-Virus Software – Every computer should have anti-virus software installed such as McAfee, Symantec, AVG, etc. The College uses AVG anti-virus software and will install the software on any student Windows computer at no charge. Students will need to submit a HelpDesk ticket to have AVG installed on their computers.
                • This list is not inclusive, students should check with individual instructors prior to a class to see if they are aware of any additional software compatibility issues.
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              • Mobile Devices/Smart Phones/Game Consoles
                • iPad/iPhone – iOS 12 & iPadOS and above are supported operating systems.
                • Android Phones/Android Handhelds – Android 7.0 and above are supported operating systems.
                • Windows Smartphones – These are supported on a per device basis; many models are not compatible with the College secure wireless networks.
                • Nook/Sony Reader/Kindle – These are supported on a per device basis; many models are not compatible with the College secure wireless networks.
                • Nintendo Switch/PlayStation/Xbox – These game consoles are supported by the wireless GameStream network of the College, but will require some setup. Please contact your Residence Director for details.
                • Audio & Video Streaming Devices (Apple TV, Roku, SmartTVs, GoogleHome, Amazon Echo, etc.) – Most devices are supported by the wireless GameStream network of the College, but will require some configuration. Devices that require your phone, tablets, or PC’s to also be on the GameStream will not work. An example of this is Chromecast. Please contact the Department of Information Technology with additional questions.
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              • Support Information
                • HelpDesk Tickets – For issues with email, network and general troubleshooting, please go to helpdesk.jewell.edu. Do not call the Department of Information Technology directly.
                • Student Support Scope – The Department of Information Technology will limit work on student’s BYOD devices to minimally invasive procedures. Any hardware or warranty work should be performed by outside vendors or the place where the device was purchased.
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              • Storage Space
                • Students are given 200 MB of storage space on the College’s servers to store files. This locker space is mapped automatically when students log in to the Z: drive from a college computer on campus.
                • Access to the locker space while not using a college computer is available by using the RDS portal at desktop.jewell.edu.
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              • Wireless and Ethernet Connections
                • Wireless Network – Access Points are available in all residence halls, as well as the PLC, Union, Library, and all academic buildings. In order to connect to the wireless network on Windows devices, students will need to set up a wireless profile. Step-by-step instructions are available in the Knowledge Base at helpdesk.jewell.edu, or you may submit a HelpDesk ticket to request assistance from the Department of Information Technology. NOTE: Personal Wireless Routers are not allowed on campus networks. They can interfere with regular wireless traffic and cause downtimes.
                • Ethernet Connections – Requests will be reviewed on a case by case basis when desired devices will not support wireless connectivity. Please submit a HelpDesk ticket and include building, room number, device type, Ethernet MAC address and jack number you would like connected.
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              • Printing
                • Network Printers – Students can print to a number of network printers located on the Scribe2 print server.
                • Print Quota – Every student receives 300 (BW) pages of network printing per semester. At the end of each semester any unused printing balance will roll over to the next semester. This balance is limited to two semester’s worth of credit. The balance and other printing information can be seen at scribe2.jewell.edu:9192.
                • Additional Pages – These can be purchased through the Business Office at 5¢(BW) or 10¢(color) per page (minimum $10 purchase).
                • Wireless Printing – The College’s systems support direct printing from student iPads and other mobile devices. Instructions for printing directly from iPads and other mobile devices can be found at: helpdesk.jewell.edu/home/kb_view?bf=1&offset=36&kb_id=166.
                • Personal Printers – Personal printers are not supported in resident halls or on the campus wireless network.
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              • Computer Labs on Campus

                Use the above referenced locker space while using these machines to avoid data loss.

                • Curry Commons – (Intermediate Level) – Open 24 hours a day, 7 days a week.
                • Pryor Learning Commons – Open 24 hours a day, 7 days a week.
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